Log in to Housing Ombudsman Service

Create new account

As of 1 February 2024 the Housing Ombudsman Service has opened a new Learning Hub. All users will need to create a new account which should take no more than 2 minutes.

We would love to hear your feedback about the new system. We are a Learning and Development Team and keen to learn how we can improve to make sure the system works for you. 

Contact us

Please do email us if you have any questions or technical issues so we can put things right. 

Inactive accounts

Please note that we will archive accounts that have not been accessed for 6 months. If this happens and you are unable to sign in, please get in touch and we will be happy to reactivate your account.

Privacy notice

Select here to read our privacy notice.